Well Herb Chambers in Boston wouldn't replace my seat leather. At least they wouldn't when I went in before 30,000 miles. All the service manager did was take some digital pics and claim that he would send them to Infiniti HQ. Doubt he ever did send the pictures.
So I go back to the dealer I bought the car from. Infiniti of Latham in Upstate NY. Funny thing cos my front seats started bubbling a couple of months after I bought the car in Jan 03. I went to him with the problem back then but all the service manager said was "Yea, that's normal for cars with leather seats so we can't do anything about it!"
Anyways. Just went back there this weekend and told him about it again and this time I was amazed when he actually knew it was a problem. It took him 2 seconds to look at the seats and order me new ones. Yay!
My seats look pretty horrible by the way. So I'm real happy about it.

So I go back to the dealer I bought the car from. Infiniti of Latham in Upstate NY. Funny thing cos my front seats started bubbling a couple of months after I bought the car in Jan 03. I went to him with the problem back then but all the service manager said was "Yea, that's normal for cars with leather seats so we can't do anything about it!"
Anyways. Just went back there this weekend and told him about it again and this time I was amazed when he actually knew it was a problem. It took him 2 seconds to look at the seats and order me new ones. Yay!
My seats look pretty horrible by the way. So I'm real happy about it.