I was wondering if anyone has ever sold a car to carmax.
I had called Infiniti Financial Svs last month to see what the early termination fee would be to get out of my FX lease. The woman I spoke to said I needed to have 1 more payment post to my account before they could send a quote. I called this morning after the latest payment posted and was informed that they could not give early termination fees in California. Instead they would put my FX up on the auction block. I would be responsible for the difference between the payoff and whatever the car brings at auction. That sounds a little too dicey. I was expecting a fee of up to $4000 and I was OK with that. At least I would know how much it would be, I could pay it, and that would be the end of my relationship with Infiniti. Now it looks like selling it to an organization like carmax seems to be my best bet. From what I've heard their trade-in prices are very competitive, even if you're not buying a car from them.
For those who aren't familiar with my Infiniti experience, here are the bullet points:
Was told by salesman that it included free scheduled maintenance just like BMW. - misinformation
Was also told that the FX came with all hardware installed for satellite radio and that all I needed to do was activate an account. This was actually a $725 installation fee that my dealer knocked down to $400.
The brakes have been squeaking and grinding since day 1. I was told at 5000 miles that my brakes were 50% gone and that I had another 60% use left in them (?!). The same person also told me that these brakes were not meant for Los Angeles driving.
A year later the brakes are still squeaking and grinding. Customer service apologized for the "inconvenience".
Averaging 13.5 MPG
I think after giving them a year to make things right that I have been more than patient. It's time to put this experience behind me and move on. I know I'm opening myself up for flames by listing what may seem line minor gripes to some. To me, as beautiful, comfortable, and powerful as this vehicle is... it's not worth the hassel.
So.... anyone have any experience with carmax?
I had called Infiniti Financial Svs last month to see what the early termination fee would be to get out of my FX lease. The woman I spoke to said I needed to have 1 more payment post to my account before they could send a quote. I called this morning after the latest payment posted and was informed that they could not give early termination fees in California. Instead they would put my FX up on the auction block. I would be responsible for the difference between the payoff and whatever the car brings at auction. That sounds a little too dicey. I was expecting a fee of up to $4000 and I was OK with that. At least I would know how much it would be, I could pay it, and that would be the end of my relationship with Infiniti. Now it looks like selling it to an organization like carmax seems to be my best bet. From what I've heard their trade-in prices are very competitive, even if you're not buying a car from them.
For those who aren't familiar with my Infiniti experience, here are the bullet points:
Was told by salesman that it included free scheduled maintenance just like BMW. - misinformation
Was also told that the FX came with all hardware installed for satellite radio and that all I needed to do was activate an account. This was actually a $725 installation fee that my dealer knocked down to $400.
The brakes have been squeaking and grinding since day 1. I was told at 5000 miles that my brakes were 50% gone and that I had another 60% use left in them (?!). The same person also told me that these brakes were not meant for Los Angeles driving.
A year later the brakes are still squeaking and grinding. Customer service apologized for the "inconvenience".
Averaging 13.5 MPG
I think after giving them a year to make things right that I have been more than patient. It's time to put this experience behind me and move on. I know I'm opening myself up for flames by listing what may seem line minor gripes to some. To me, as beautiful, comfortable, and powerful as this vehicle is... it's not worth the hassel.
So.... anyone have any experience with carmax?