Discussion Starter · #1 ·
Just had to replace both front head lights for my 2013 jx35. Had condensation in headlights that knocked out driver side head light, then a week later after heavy rain the passenger side head light went out, same issue water/condensation. These lights are to be sealed, had several conversations with infiniti corporate and local dealer only option was to replace both head lights at the tune of $3500. My opinion this is an absolute take advantage of a customer. To manufacture a headlight that if moisture gets into a, so called sealed headlight, and causes it to completely go out and have the consumer have to pay $1500 for each headlight is ridiculous. Now I have two new headlights with a 12 month warranty, already worried about what will happen at the 13th month if lights go again. Any other options I may have if the go out again? My opinion inifiniti should have a recall on this type of failure to a head light, again it's a sealed light, must have missed the fine print that the seal was a wearable item and the entire headlight will Need to be replaced every three years.