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Just came across this J.D. Power report. It appears the next time we complain about Infiniti dealers, we should remember we have it better than ANY other customer of ANY other manufacture!

Click here to see the report: 2003 Customer Service Index

Oh, and Infiniti came in second for dependability!

Click here to see the report: Long-Term Dependability
 

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Yea, I saw that awhile back. I've owned Chevy's, Lexus,Ford's,Infinit etc and I'm not sure I can tell the difference between No.1 or No.4. I think it's more based upon the quality of people at a dealership more than the policies of the Corporate folks.

That's why some dealerships are a good experience and some not. Evil breeds evil and Good breeds good. You need to try a dealership with some good honest people working in them.
 

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Funny you mention that, I just got a survey from them today...
 

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particlefx said:
Just came across this J.D. Power report. It appears the next time we complain about Infiniti dealers, we should remember we have it better than ANY other customer of ANY other manufacture!
ha ha ha
and i see the touareg dudes just barely beat out daewoo and kia
very nice company for VW dont you think :wink:
 
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