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Hello everyone, this cracking just started on my 2009 FX35 Sport (purchased new). It starts with a small hairline crack, then crack gets wider. Crack circles around (all) ac vents. It’s around left drivers vent, then jumps up across the front of top dash (above steering wheel) stops, then circles around middle vent and stops, starts again across the front of the gloves box (opening area) then is around right side AC vent, WTH!
Last week, I took it to the service manager at my Infiniti dealer. He said, it’s not an issue he’s ever seen (10+ years) at infinity. He insisted it’s not a known defect nor a warranty or recall issue!
It’s crazy, I’ve always parked in the garage. When outside in elements, I use a sun protector, reflective dash cover. Regardless, this isn’t cracked in ANY area that actually gets hit by the sun. It’s definitely a defect I could not do this!!

I’ve seen a few posts with this same dashboard cracking issue but not many. Please take a good look at your FX35 (2009) front dashboard. I’ll be calling the main Infiniti warranty department and would sure appreciate being able to show them it is a REAL issue and I’m not alone!

Please, please check yours and post your pictures on this thread.


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I have multiple cracks all over the dashboard (2010). Always use a sun shield and was garaged most of its life. I’m using flexible speckling (see next post picture) that seems to work pretty well and inexpensive too. I’m going to use two products once all the cracks are filled. They are Dupli-Color Plastic Adhesion Promoter (first coat) followed by their Vinyl & Fabric Specialty Coating. It’s nighttime now so I’m waiting until daylight to get some pictures for everyone of the partial spackling step.
 

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Thanks for posting this with images and how you are working to repair it. Please update this. I've got a 2003 FX45 with cracks as well as a 2009 FX50 that is flawless. I'd hoped this was resolved with the newer cars. Both live outside. I'm in a mild climate - mouth of the Napa Valley. It might help if anyone posting information notes where they live as I suspect weather extremes are part of this. Service managers knowing "nothing" about it... if you believe that.... Infiniti hasn't been helpful and none of the aftermarket fixes impress me.

Sadly, as it reflects upon Infiniti: I've got a Lexus LS460 Sport, zero issues. About a year ago I got a letter from Lexus informing me they had customers with issues on the interiors and intended to make things right. They offered free replacement of any interior component that didn't hold up to their standards. I checked the owners group and several people, even with very early examples, were impressed with the customer service and how it changed their older 460s.
 
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