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Hello I sent this email to infinity, they will not help me!!

I have a 2004 infinity fx35, since 2012 the dash has been progressively "melting" it is now like putty if my finger nail gets close to it it comes off under my nail! When its hot out it actually sticks to your skin and burns you!! I have called several times a year since 2012 and you guys always say there was never a recall for this dash! one year you said indeed there was a recall but not for my car!!! really!!! I cant believe that for such an expensive vehicle that this could not be taken care of! I am afraid of the toxic fumes that might be expelled from this dash, especially in the heat!! I drive with my windows open just in case. This car has only 160,000 miles and seems to be good otherwise, I don't want the expense of a new car.. I can not say anything good about your company to anyone who asks because of this, not that you seem to care about one person.

Please make good on your company and your reputation by fixing my dash!!!
Please
Please
Please

Sincerely
Patty Allison
 
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